Privacy Policy

Introduction

A+ Electric LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you fill out forms on our website, including:

• Name
• Email address
• Phone number
• Project details and service requests

Usage Data

We may automatically collect certain information about how you interact with our website, including:

• Pages visited
• Time spent on pages
• Links clicked
• Referring website addresses

Device Information

We may collect information about the device you use to access our website, including:

• Device type and model
• Operating system
• Browser type and version
• IP address

Cookies

We use cookies and similar tracking technologies to collect information and improve our website. For more information about how we use cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To respond to your inquiries, provide quotes, and deliver the electrical services you request.
• Communication: To communicate with you about your project, appointments, and services.
• Website Improvement: To analyze website usage and improve our website's functionality and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

Who Has Access to Your Data

We limit access to your personal information to the following parties:

• Company Staff: Our employees and contractors who have a legitimate business need to access your information to provide services or support.
• Service Providers: Third-party companies that help us operate our website and business, such as FormSubmit for form processing and analytics providers.
• Legal Authorities: We may disclose your information when required by law or to protect our rights, safety, or property.

Third-Party Services

We use the following third-party services that may collect and process your information:

FormSubmit

We use FormSubmit to process contact form submissions. FormSubmit's privacy policy is available at: https://formsubmit.co/privacy

Google Maps

We use Google Maps to display our location. Google Maps' privacy policy is available at: https://policies.google.com/privacy

Analytics

We may use analytics services to understand how visitors use our website. These services collect anonymous usage data and may use cookies to track user behavior.

We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL (Secure Sockets Layer) encryption for data transmission
• Secure servers and database systems
• Regular security assessments and updates
• Access controls and authentication measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you requested
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it. Contact form submissions are typically retained for 12 months after project completion, unless a longer retention period is required by law.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of receiving marketing communications from us.
• Restriction: Request restriction of processing your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

How to Request Data Deletion

To request deletion of your personal information:

1. Send an email to info@apluscurrent.biz with the subject line "Data Deletion Request."
2. Include your name and any identifying information (such as the email address or phone number you used when contacting us).
3. Describe the specific data you want deleted, or request complete deletion of all your information.

We will respond to your request within 30 days. Please note that we may need to retain certain information for legal or legitimate business purposes, such as records of completed transactions or legal compliance.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws regarding children's privacy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last updated" date at the top of this policy.
• We may notify you by posting a notice on our website or by sending you an email if you have provided your email address to us.
• Your continued use of our website or services after the effective date of the changes constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect and use your information.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at: